Password reset

If you forgot your password, you can reset your account online. To receive the reset link you need to have access to the e-mail address, which you used for registration of your Gigaspeedsurfer Network account (via smart phone or some other Internet access).

It is important that the website is opened from a device which is connected to the network socket in your room. Otherwise you will not be able to reset the account.

Working Internet access is not needed to access the account reset website.

Account reset

After reset a new registration is possible where you can set a new password. The user ID remains the same and will be displayed during the sign up process.

Start registration